Shipping Policy

This Shipping Policy is for Knitting Needle Outlet and was last updated 07/25/23

1. Shipping and Delivery Options

Domestic Shipping:

US Mail: Ground Advantage, Priority

UPS

International Shipping Options

First Class International

Priority International

2. Processing Time

Orders are processed within 1-2 business days excluding weekends and public holidays. A tracking number will be sent to the customer once the order is ready to ship.

3. Cancelations

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about cancelling an order, please contact us. 

4. Returns.

All sales are final. However, if we make a mistake we are more than happy to try and make things right. 

5. Damaged Orders: Knitting Needle Outlet is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product arrives damaged, please reach out to us so that we may assist you filing a claim with the shipping provider.

6 Contact

For questions about this shipping policy, please contact us:

Phone: 256-882-2300

Email: Sales@knittingneedleoutlet.com